Very good good service nice people good price is very fast and good business,,,,,thank you for everything

I went in with a replacement antenna. Supposed to be a simple less than 2 minute job. Was told it would cost me $150! OMG! Said they'd have to loosen a grommet, which I had already done. I will NEVER go back to this dealership. Service dept is totally ripping people off. New vehicles have an extra $3000 on the price because they say vehicles are hard to get now. That's above what they make from invoice to MSRP and all the crap non existing charges they have added to the price. Avoid this place!! Find a reputable mechanic and go there instead.

two cars for appraisal Offer too low. They did not consider current values on internet

They do not give people with POOR CREDIT a chance…EVERYONE DESERVES A SECOND CHANCE…

This all about making money and once they hook you In and added pressure ontop to trade up (expensive truck had only 3 days) real quick you're screwed!. Becareful when going in for just simple part for you're vehicle they may hound you to trade up for expensive truck or car.. it's all about making money after you're stuck with high priced vehicle after xxxxxxx you in the damage is done and they do not care to even help you out.

Nathan Lee was my salesman to purchase a 2921 Highlander. From the moment I walked in the dealership he offered upstanding courtesy, knowledge and was able to provide me with the car I was looking for within 30 min. I would recommend him for a pleasant buying experience and I will be back to purchase my next Toyota from him for my granddaughter in May. I live in Bossier close to a Toyota dealer but choose Yokem in Shreveport for their excellent service! Sue S. Melton

Wil Terrell was excellent help in helping me choose the right car and the best deal for me. He is above average in intelligence, knowledge of product, professionalism and still congenial with a warm personality and integrity of character. Ken Alexander is the financial advisor who guided my through the process of document signing and financial choices. He is also professional, accurate, highly knowledgeable with a warm and friendly personality. His high tech table computer monitor made the process easier to understand and much less cumbersome than signing hard copy. Go there for a fine car and honest help finding the right one for you. I do not have a vested interest in the dealership, but I have bought many cars in my lifetime.

What an amazing place. I was impressed when I cam in for service and considered them for sales. I was extremely happy at the end and would recommend to all.

Went to this dealership to purchase a new-to-us vehicle. The salesperson proceeded to explain how he had been the leading salesperson at another dealership before coming to this one and "dazzled" us with tales of his feats of sales (and basketball) excellence. After enduring these sagas, we told him what we wanted and he said he'd get right on it and call us the next day. The next day arrived and when no call came, we called him. He explained he was hard at work on the matter and would call later. When later came and still no call, we again called him. At that point he explained that he would not be able to help us. Not sure what happened to the super salesmanship, but apparently it mysteriously disappeared, possibly somewhere around Keatchie. Needless to say, we have taken our business elsewhere.

Went to Yokem for service as indicated by the dash warning light and the sticker they put on the windshield showing it was time for an oil change. They took my car back to service and then told me it was just for a tire rotation. They reset the dash warning light and a new sticker on the windshield. Within 24 hours I noticed the engine was taking longer to start than normal. I checked under the hood and noticed one of the battery caps was left off and the battery was dry. I added water and put duct tape over the opening without the cap. I took my car back to yokem the next day. I explained what they did. They took my car back to check it. The service writer then explained my battery was going bad and I could purchase one from them. I told them I wouldn't be buying a battery from them, nor another car. I bought this car new from them and only had the service performed by them. After this instance, I used their website to try and get something done, but only got a few emails from them stating they were looking in to this matter. Several months have now passed and no response from them. Not only would I not recommend this dealership, but I am going to file a complaint with the BBB and the Attorney General in my state. Be aware if you use this dealership's service department.

I bought a new Camry yesterday and I love it! It's a very nice car. Phillip was very nice and helped me get the best deal possible. I had a bad experience at John Harvey, so I decided to try Yokem and found out they are much better! Thank You!

I just bought my second tundra from them. They always know how to make you feel comfortable and everyone here is very friendly. They really value their customers!

I've purchased lots of vehicles throughout my lifetime and I've never been more impressed with a Dealership. I will return to Yokem Toyota for my next vehicle.

I was excited on buying my new car and was ready to buy the hot lava RAV4. This was my third day back and I brought my mom. I was telling the salesman that when I looked online that the price was different than what was on the quote and i was wondering why. He got defensive and without looking said that it was another car and not the same one , then he said it was a different vin number and i showed him it wasnt, then he was saying the tech department has not done their job to upadte it and that the price he told me was the right price. i informed him that that was false advertisement. my mom moved on and asked about rebates, she told him this afternoon she saw a rebate in Longview online and he said that there is no rebate and someone lied to you without even looking into it. At that point we got up and walked out. he never apologized and he wouldnt listen to anything we had to say. He was treating us like idiots. very disrespectful!!

The entire staff was great! Will was so nice. I didn't think I was in a situation to get anything new. I had a down payment for a preowned corolla. I left with a awesome Corolla. I am thrilled and couldn't have done it all without Will's advise.